Problem: I cannot send any pictures on my Samsung Galaxy 7 phone. Samsung Galaxy S7 that won’t send picture message or MMS You can bring the device to the nearest Samsung service center, it might have major software issue that only the professionals can fix it. You’ve pretty much performed all the recommended troubleshooting steps to resolve the issue but to no avail. If you have screen lock feature turned on, enter your password or PIN.Tap Factory data reset and touch Reset device.Find and tap Settings and then touch Backup and reset.From the Home screen, tap the Apps icon.Here’s how to factory reset your Samsung Galaxy S7: Please note that performing this procedure will delete all files stored in your device, we highly recommend to backup your files and save to your SD card or any external storage device or simply plug your device to your PC and copy the folder containing your files. But, not all the time that you need to do it every time you have issue with your device, there are professionals who has tools to help fix the issue. This procedure is always the resort if all recommended troubleshooting steps unable to resolve the issue. The phone will now reboot longer than usual.Once completed, highlight ‘Reboot system now’ and press the Power key. Wait until your phone is finished doing the Master Reset.Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.Once highlighted, you may press the Power key to select it. ![]()
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